Contact DW Locksmiths

Call for the fastest response. If you can, WhatsApp a photo/video of the lock, handle or door edge — it helps us identify likely parts and advise you properly before we arrive.

No call-out fee • Clear advice

DBS checked • Fully insured

UPVC & multipoint specialists

Window mechanisms, handles & hinges

Quick contact

For emergencies (lockouts, failed locks, doors that won’t lock/unlock), call now. For non-urgent issues, WhatsApp is ideal — send photos of the lock, handle, door edge (multipoint strip), and a short video if the handle is stiff or the door is misaligned.

Call Now WhatsApp

Choose your area

Our area pages keep phone numbers and local proof consistent. Pick your nearest area hub:

Sunderland Houghton-le-Spring Durham Washington Seaham Peterlee Stanley Chester-le-Street

What to send on WhatsApp (so we can help faster)

UPVC door: photo of the door edge strip (multipoint), the handle, and the cylinder.
Door won’t lock: video showing handle lift + key turn attempt.
Window issue: photo of handle/hinges + short video of what it’s doing.
Burglary damage: clear photos of the damage and what won’t secure.

This lets us diagnose likely faults (alignment vs gearbox vs mechanism) and arrive prepared.

All services

Please note: We do not offer auto locksmith services and we do not cut keys.